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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mark K. Ross

Mark K. Ross

May 31, 2025

5  out of  5
rating by Mark K. Ross
"Amazing service love this agency if anyone wants a company that cares about they customers I recommend you come to Sammy Martinez agency"
We responded:
"Thank you, Mark! I'm happy to hear that you appreciate the service and care we provide. Your recommendation means a lot to us. If there's anything else we can do for you, just let us know!"
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Jessica Batista

May 31, 2025

5  out of  5
rating by Jessica Batista
"Great service I recommend to speak to Jennifer she is very kind and patient"
We responded:
"Thank you for your review, Jessica! I'm happy to hear that you had a great experience with our service. Jennifer is indeed a valuable part of our team, and I'm glad she was able to assist you with kindness and patience. If you need anything else, feel free to reach out!"
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Maria Paulino

May 23, 2025

5  out of  5
rating by Maria Paulino
"Marlene fue muy eficiente me encanta siempre sus servicios La recomiendo al máximo."
We responded:
"¡Gracias, Maria! Estamos muy contentos de saber que Marlene ha sido eficiente y que estás satisfecha con su servicio. Apreciamos mucho tu recomendación. Si necesitas más ayuda o tienes preguntas en el futuro, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
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Rosalee Rios

May 22, 2025

5  out of  5
rating by Rosalee Rios
"I had a great experience with Jase at State Farm during my lunch break. He was incredibly informative, efficient, and respectful of my time. Within just a few minutes, he explained everything clearly and helped me find the lowest policy available—without any pressure or confusion. It’s rare to get such fast and friendly service these days, and Jase truly delivered. Highly recommend reaching out to him if you’re looking for a smooth and stress-free insurance experience"
We responded:
"Thank you, Rosalee, for sharing your positive experience! I'm glad to hear that Jase was able to provide you with informative and efficient service during your lunch break. It's wonderful that he made the process smooth and stress-free for you. If you have any more questions or need assistance in the future, feel free to reach out to our office."
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mainor Lorenzo

May 20, 2025

5  out of  5
rating by mainor Lorenzo
"Gracias Raúl por toda tu ayuda y por explicarme todas las coverturas para mi nuevo seguro! Eres el Mejor!"
We responded:
"¡Gracias por compartir tu experiencia, Mainor! Nos alegra mucho haber sido parte de este importante paso al proteger lo que más valoras con tu nuevo seguro. Sabemos que elegir las coberturas adecuadas puede ser un proceso complejo, y nos enorgullece que nuestro equipo haya podido guiarte durante este proceso. Tus comentarios significan mucho para nosotros, especialmente porque nos ayudan a seguir mejorando. Aunque cada situación es única, puedes confiar en que siempre encontraremos la mejor manera de responder a tus necesidades. ¡Te deseamos mucha tranquilidad con tu nueva protección! Y recuerda, nuestro equipo estará encantado de seguir acompañándote en lo que necesites."
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Caroline Quiroz

May 15, 2025

5  out of  5
rating by Caroline Quiroz
"I had an amazing experience working with Raul for my car insurance needs. From the very first conversation, Raul was very professional, knowledgeable, and genuinely cared about finding the best coverage for me. He took the time to explain all my options in simple terms, answered every question patiently, and helped me find me a policy that was both comprehensive and affordable. I highly recommend Raul to anyone looking for expert advice, personal attention, and great insurance coverage!"
We responded:
"Thank you, Caroline, for sharing your experience with us. We're pleased our team could assist with your auto coverage needs. Providing professional service is important to us. Please don't hesitate to contact us if you have additional questions."
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giovanni vaccaro

May 15, 2025

5  out of  5
rating by giovanni vaccaro
"Very Helpful!"
We responded:
"Thank you, Giovanni! We appreciate you taking the time to share your feedback. Please don't hesitate to contact us if you have any additional questions. "
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Martha Minier

May 13, 2025

5  out of  5
rating by Martha Minier
"Gracias Raul T por tu entusiasmo,profesionalismo y paciencia. Estamos muy contentos por nuestro nuevo seguro y tu servicio. No duden en llamar a esta oficina y preguntar por Raul Tavarez."
We responded:
"¡Muchas gracias, Martha! Nos alegra saber que estás contenta con tu nuevo seguro y el servicio recibido. Raul T. es un gran activo para nuestro equipo, y estamos agradecidos por su dedicación. No dudes en contactarnos si necesitas más ayuda o tienes alguna pregunta. ¡Estamos aquí para ti!"
Profile photo of Rosarliz Gomez

Rosarliz Gomez

May 13, 2025

5  out of  5
rating by Rosarliz Gomez
"We had lost hope when looking for affordable yet reliable insurance. Like a god sent angel and right on time we met Raul at our local barbershop. He went above and beyond to make sure all my questions were answered, all my doubts were put to rest and now I’m part of the State Farm family! Thank you Raul for working way past your office hours, and making sure my car and belongings are taken care of! Raul you are THE BEST!"
We responded:
"Thank you, Rosarliz, for sharing your experience! I'm so happy to hear that Raul was able to assist you in finding the right insurance and that he went the extra mile to address all your concerns. It's wonderful to know you're now part of the State Farm family. If you ever have more questions or need assistance, don't hesitate to reach out. We're here to help!"
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Aya Kim

May 9, 2025

1  out of  5
rating by Aya Kim
"Очень недовольна обслуживанием со стороны моего страхового агента. Без какого-либо предупреждения моя страховка была аннулирована, из-за чего у меня возникли серьёзные проблемы. Я звонила четыре раза, просила всё отменить, но реакции не было. Агент даже не брал трубку. Только после нескольких попыток еле-еле удалось аннулировать. Агент абсолютно безответственный. Не рекомендую!"
We responded:
"Здравствуйте! Нам искренне жаль, что у вас возникла такая неприятная ситуация и вы остались недовольны обслуживанием. Мы понимаем, насколько важно своевременное информирование и поддержка со стороны страхового агента, и приносим извинения за доставленные неудобства. Ваш отзыв очень важен для нас, и мы обязательно проведём внутреннюю проверку, чтобы разобраться в произошедшем и принять меры для исключения подобных ситуаций в будущем. Пожалуйста, свяжитесь с нами напрямую по [вставьте контактный номер или email], чтобы мы могли детально рассмотреть ваш случай и найти решение, которое вас устроит."
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darwin castro

May 1, 2025

5  out of  5
rating by darwin castro
"Jenifer is the best"
We responded:
"Thank you, Darwin, for your wonderful feedback! I'm happy to hear that Jenifer made such a positive impression. Our team is here to assist you with any future insurance needs or questions."
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Rondel Williams

May 1, 2025

5  out of  5
rating by Rondel Williams
"I had an outstanding experience with Layla at State Farm. From the moment I contacted her, she was friendly, professional, and incredibly knowledgeable. She took the time to thoroughly explain my options and made sure I felt confident in my coverage decisions. Layla was quick to respond to all of my questions and went above and beyond to ensure everything was handled smoothly. Her customer service is top-notch, and it’s clear she genuinely cares about helping her clients. I highly recommend working with Layla if you’re looking for exceptional service and support."
We responded:
"Thank you, Rondel, for sharing your experience with Layla! I'm happy to hear that she provided such exceptional service and support. It's wonderful to know that her professionalism and dedication made a positive impact on your insurance journey. If you have any further questions or need assistance in the future, please don't hesitate to reach out."
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ahmed morsi

May 1, 2025

5  out of  5
rating by ahmed morsi
"Laila is absolutely fantastic! From the moment I reached out with questions about my policy, she was professional, knowledgeable, and incredibly helpful. She took the time to explain everything clearly and made the entire process smooth and stress-free. It's rare to find someone who genuinely cares about providing great service, but Laila goes above and beyond. State Farm is lucky to have her—highly recommend!"
We responded:
"Thank you, Ahmed, for sharing your experience! I'm happy to hear that Laila provided such exceptional service and made everything smooth and stress-free for you. Her dedication to helping our customers is truly appreciated. If you have any more questions or need assistance in the future, feel free to reach out."
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shehab aly

May 1, 2025

5  out of  5
rating by shehab aly
"Laila was helpful"
We responded:
"Thank you, Shehab, for sharing your feedback! I'm happy to hear that Laila was able to assist you effectively. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Profile photo of Shehab Aly

Shehab Aly

May 1, 2025

5  out of  5
rating by Shehab Aly
"Laila helped me resolve my issue and i am very satisfied for the agency"
We responded:
"Thank you, Shehab, for sharing your experience! I'm happy to hear that Laila was able to assist you effectively. Your satisfaction is important to us, and we're here for any future needs or questions you may have. Feel free to reach out anytime!"
Profile photo of Leiky Almonte

Leiky Almonte

May 1, 2025

5  out of  5
rating by Leiky Almonte
"La chica que me atendió es muy amable, se ve que sabe lo que hace, me encantó su buen trato, es excelente!!! Le pregunté su nombre y me dijo que se llama Jenifer 😍"
We responded:
"¡Gracias, Leiky! Nos alegra saber que Jenifer te brindó un servicio tan amable y profesional. Estamos muy contentos de tenerla en nuestro equipo. Si necesitas más ayuda o tienes preguntas en el futuro, no dudes en contactarnos. ¡Estamos aquí para ti!"
Profile photo of ericluo3

ericluo3

May 1, 2025

5  out of  5
rating by ericluo3
"Laila is amazing! She took the time to walk me through every detail of my insurance policy, answered all my questions with patience, and found me a plan"
We responded:
"Thank you, Eric, for sharing your experience! I'm glad to hear that Laila was able to guide you through your insurance policy and address all your questions. It's wonderful to know she helped you find the right plan. If you have any more questions or need further assistance, feel free to reach out!"
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Tree#1106

May 1, 2025

5  out of  5
rating by Tree#1106
"jennifer is the best she has alot of knowledge when it comes to home and auto insurance"
We responded:
"I'm happy to hear that Jennifer's expertise in insurance made such a positive impact! We're grateful to have her on our team. If you have any more questions or need assistance, feel free to reach out anytime."
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Luis Segura

May 1, 2025

5  out of  5
rating by Luis Segura
"Best customer service I love this state farm I have had 3 other insurance companies and they do not compare to the customer service this agency has I spoke to Jennifer and helped me explore my knowledge when it comes to auto insurance and bundling!!!"
We responded:
"Thank you, Luis, for your wonderful feedback! I'm happy to know that Jennifer was able to assist you with your insurance and bundling options. We strive to provide exceptional service, and it's great to hear that we stand out compared to your previous experiences. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Vilma Martinez

April 30, 2025

5  out of  5
rating by Vilma Martinez
"muy bueno servicio de clientes le recomiendo jennifer"
We responded:
"¡Gracias, Vilma! Estoy muy contento de que hayas recibido un buen servicio de parte de Jennifer. Apreciamos tu recomendación y estamos aquí para ayudarte con cualquier necesidad futura. ¡Que tengas un excelente día!"
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Blanca Pena

April 30, 2025

5  out of  5
rating by Blanca Pena
"Muy buena agencia hable con Jennifer y ella me ayudo con preguntas que tuve sobre seguro de carro"
We responded:
"¡Gracias, Blanca! Me alegra saber que Jennifer pudo ayudarte con tus preguntas sobre el seguro de carro. Estamos aquí para asistirte con cualquier otra consulta que puedas tener en el futuro. ¡No dudes en contactarnos!"
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Sherin Kamel

April 30, 2025

5  out of  5
rating by Sherin Kamel
"I had the pleasure of working with Laila she is the best representative I have been working with she takes her time to help me whenever needed she is great!"
We responded:
"Thank you, Sherin, for sharing your experience! I'm glad to hear that Laila has been such a great help to you. Her dedication to assisting our customers is truly appreciated. If you ever need further assistance, feel free to reach out to our office anytime!"
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Lamma Shaheen

April 30, 2025

5  out of  5
rating by Lamma Shaheen
"laila is the best!"
We responded:
"Thank you, Lamma! I'm happy to hear that you had such a positive experience with Laila. We're grateful to have her on our team. If you have any questions or need further assistance, feel free to reach out anytime!"
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Vale27

April 30, 2025

5  out of  5
rating by Vale27
"Jennifer is really helpful and patient she provided different life options for me and took the time to email me different options that can fit in my budget. If you need assistance with insurance i recommend jennifer"
We responded:
"Thank you for sharing your experience! I'm happy to hear that Jennifer was able to assist you with patience and provide options that fit your budget. Your recommendation means a lot to us!"
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Benny Kaplan

April 30, 2025

4  out of  5
rating by Benny Kaplan
"Laila is an outstanding customer service rep—always professional, patient, and genuinely caring. She goes above and beyond to make sure her customers feel heard and helped. A true asset to the team!"
We responded:
"Thank you, Benny, for sharing your thoughts! I'm glad to hear that Laila has been providing you with such exceptional service. Her dedication to ensuring customers feel valued and supported is truly appreciated. If there's anything more we can do for you, please don't hesitate to reach out."